HelpDesk lite

HelpDesk lite is a powerful collaboration tool based on the Lotus Notes / Domino platform, that is easy to use and perfect for managing service requests. With HelpDesk lite, users can easily submit requests via simple forms, manage and monitor their requests, communicate with the HelpDesk team instantly, print reports on the status of their requests, and much more.

One of the greatest advantages of HelpDesk lite is that it offers open-source software released under the GNU General Public License. This offers many benefits over closed-source software, including access to the source code to detect security flaws and the ability to customize the software as needed.

HelpDesk lite does require Lotus Notes / Domino version 6 or higher, but offers a variety of features such as escalation, automatic notifications, sorting, and search functions. Additionally, users are not restricted by any users or server counts, making it a flexible solution for businesses of all sizes.

If you are looking for an easy-to-use, powerful and customizable solution for managing service requests, HelpDesk lite is a great choice. For more information, visit the website today.